Privacy Policy

This Privacy Policy explains how PDAI PTE. LTD. ("packagingdesignai.com," "we," or "us") collects, uses, and protects your personal information. Please review this page regularly, as this policy may change. By using our website, services, or communications, you agree to this Privacy Policy and the processing of your personal data as described.

If you do not agree with our Terms of Use or this Privacy Policy, please leave this website and do not provide any personal information such as your name, email, or profile photo.

This policy applies to all interactions with packagingdesignai.com, including visits to our website, emails, and other communications. It also applies to data collected via social media or third-party services we use for marketing or support, subject to their own privacy policies. Please note that we are not responsible for the privacy practices of third-party websites or platforms that link to us or direct you here.

We do not knowingly collect personal data from individuals under the age of majority. By using our services, you confirm that you are of legal age in your jurisdiction. If you are under 18, please do not provide us with personal information.

Information We Collect

Personal information may include your name, email, profile photo, phone number, payment information, IP address, and location details. We may request this information when you create an account, upload a logo, or make a purchase.

We collect this data to:

• Provide access to our services
• Process payments and deliver digital products
• Respond to inquiries and support requests
• Improve our platform and develop new features
• Share updates, discounts, or promotional campaigns
• Send order confirmations, receipts, and invoices

We may also collect non-personal information, such as browser type, device details, language, and activity on our site, to analyze user behavior and improve user experience.

Cookies & Tracking

We use cookies and similar technologies to store session data and improve your browsing experience. These may include:

• Browser and device information
• IP address and location
• Referrer and exit pages
• Search queries and clickstream data

We use this information only for analytics and performance optimization. We do not sell or rent this data to third parties.

Sharing of Information

Your personal data will only be shared with our employees, authorized agents, or affiliates as necessary to provide our services. All such use is governed by this Privacy Policy. We do not sell or rent your information to third parties.

Data Retention & Deletion

We retain your data only as long as necessary to provide our services. You may request account and data deletion at any time via email or live chat. Once confirmed, your data will be permanently deleted. This process is immediate and irreversible, and no fee will be charged.